(02) 9744 5717

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Webinar - Customer Service Excellence
  1. Emerging Leaders, Managers, Directors
  2. Thursday, 20 June 2019 11.00 AM - Thursday, 20 June 2019 12.00 PM
  3. National
  4. $110.00 (inc.GST)
  5. $110.00 (inc.GST)
  6. 1.00
  7. This webinar looks to provide thought leadership around achieving trust based service differentiation, and will cover:

    •Why now is the best time to differentiate?
    •Considering how your mutual would rate on the trust scale with your members / customers.
    •Exploring the concept of ‘Service Experience Excellence’ and its link to sustainable growth, along with building this into organisational culture.
    •Some tips and tactics around building and maintaining strong trust based relationships with customers and members, along with increasing awareness around the major ‘trust breakers’.
  8. View Full Detail in PDF
  1. Alannah Bailey
  2. alannahb@ism.edu.au
  3. 02 9744 5717
  4. N/A
  5. http://www.instilgroup.com.au/
© INSTIL – ENGAGING BRIGHT MINDS 
ABN 50 023 683 196
Jones Bay Wharf
Suite 47, 26-32 Pirrama Road
Pyrmont, NSW 2009
Australia






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